Thank you for shopping with Saachi Collection (https://saachicollection.in/). We are committed to delivering premium Indian ethnic wear—including sarees, lehengas, kurtis, and festive outfits—safely and on time across India.
This Shipping & Delivery Policy explains our order processing time, shipping methods, delivery timelines, and related information.
Shipping Locations
We currently ship orders across India.
International shipping may be introduced in the future.
Certain remote locations may have extended delivery timelines depending on courier service availability.
Order Processing Time
Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales, or high-demand periods, processing time may be slightly extended.
Estimated Delivery Time
Delivery timelines may vary based on location:
Metro cities: approximately 3–5 business days after dispatch
Other cities and towns: approximately 5–8 business days after dispatch
Unforeseen delays due to weather conditions, courier disruptions, strikes, or public holidays may affect delivery schedules.
Shipping Charges
Free shipping may be offered on selected products, order values, or promotional campaigns.
If applicable, standard shipping charges will be clearly displayed at checkout before payment.
Any additional delivery fees for remote or special service areas will be communicated in advance.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email/SMS containing the tracking ID and courier details.
You can use this tracking information to monitor your delivery status in real time.
Delivery Attempts & Address Issues
Customers must provide a complete and accurate shipping address with a valid phone number.
If delivery fails due to incorrect address, unavailability, or refusal, re-shipping charges may apply.
Saachi Collection is not responsible for delays caused by incorrect customer information.
Damaged or Missing Items in Transit
If your package arrives damaged, tampered, or incomplete, please:
Notify us within 48 hours of delivery
Share clear photos of the package and product via email
We will investigate and arrange a replacement, exchange, or refund as per our Refund & Return Policy.
Delays Beyond Our Control
While we strive for timely delivery, Saachi Collection is not liable for delays caused by:
Courier partner issues
Natural disasters or extreme weather
Government restrictions or transport disruptions
Public holidays or regional shutdowns
We appreciate your patience and understanding in such situations.
Policy Updates
Saachi Collection may update this Shipping & Delivery Policy to reflect operational, legal, or service changes. Revised policies will be posted on this page with the latest update date.
Contact Us
For shipping, delivery, or tracking-related queries, please contact: