Thank you for shopping with Saachi Collection (https://saachicollection.in/). We strive to provide a smooth and transparent shopping experience for our premium Indian ethnic wear, including sarees, lehengas, kurtis, and festive outfits.
This Cancellation Policy explains when and how an order can be cancelled and how refunds are handled.
Order Cancellation by Customer
Orders can be cancelled within 12 hours of placing the order or before shipment, whichever occurs first.
Once the cancellation is approved, a full refund will be initiated to the original payment method.
Cancellation After Shipment
Orders cannot be cancelled once shipped.
However, customers may request a return or exchange after delivery as per our Refund & Return Policy.
Cancellation by Saachi Collection
Saachi Collection reserves the right to cancel any order due to:
Product out of stock or unavailable
Payment failure or incomplete transaction
Incorrect pricing, technical error, or system issue
Orders identified as fraudulent, suspicious, or unauthorised
In such cases, customers will receive a full refund to the original payment method.
Refund Timeline for Cancelled Orders
Refunds for cancelled orders are processed within 5–10 business days after approval.
The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Modifications to Orders
Order changes (such as address, size, or product variant) may be possible only before shipment.
Please contact our support team immediately for any modification requests.
Policy Updates
Saachi Collection may update this Cancellation Policy from time to time to reflect business, operational, or legal changes. Any updates will be published on this page with the revised date.
Contact Us
For cancellation or order-related assistance, please contact:
