Thank you for shopping with Saachi Collection (https://saachicollection.in/). We take pride in offering premium Indian ethnic wear, including sarees, lehengas, kurtis, and festive outfits designed with quality, comfort, and elegance.
If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
Return Eligibility
You may request a return if:
The request is made within 7 days of delivery
The item is unused, unwashed, unworn, and in original packaging with tags intact
The product is not marked as non-returnable or final sale
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
Customised, stitched, or altered ethnic wear
Sale, clearance, or discounted products
Accessories or hygiene-sensitive items
Products damaged due to improper use or handling after delivery
Share your order number, product details, and reason for return
Our team will provide return approval and instructions
Ship the product back in original condition and secure packaging
Return shipping charges may apply unless the return is due to a damaged, defective, or incorrect item.
Refund Process
Refunds are processed after inspection of the returned product
Once approved, the refund will be credited to the original payment method
Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider
Shipping charges (if any) are non-refundable, except in cases of damaged or incorrect products.
Exchange Policy
Exchanges are subject to product availability and size availability
If the requested exchange item is unavailable, a refund or store credit may be provided
Damaged, Defective, or Wrong Product
If you receive a damaged, defective, or incorrect item, please:
Contact us within 48 hours of delivery
Share clear photos of the product and packaging
We will arrange a replacement, exchange, or full refund at no additional cost.
Order Cancellation
Orders can be cancelled only before shipment. Once shipped, cancellations are not possible, but you may request a return as per this policy.
Policy Updates
Saachi Collection reserves the right to modify this Refund & Return Policy at any time to reflect business, legal, or operational changes. Updated policies will be posted on this page with the revised date.
Contact Us
For return, refund, or exchange support, please contact:
